# Zapier

Trigger Zapier automations directly from Bolna voice agent conversations. Connect to 6,000+ apps with no code for post-call workflows and follow-ups.

[Official Documentation](https://zapier.com/apps/bolna/integrations)

## How Zapier fits in the stack

### Best for

Turning a voice agent into a workflow engine, not just a talker.

### Use this layer when

The call should book, update, notify, route, or write data somewhere.

### Connects to

Your telephony and AI stack plus calendars, CRMs, helpdesks, and automations.

## Tools are the action layer

This layer lets Bolna take action during a call. It is how an agent books meetings, checks records, pushes updates, triggers follow-ups, and completes the workflow.

- **Telephony** → **Phone Network**
- **STT** → **Listener**
- **LLM** → **Reasoning**
- **TTS** → **Voice**
- **Tools** → **Actions**

This page focuses on where Zapier fits in a production voice stack. For full setup steps, credentials, and API details, use the documentation link above.

# Overview

Zapier enables no code automation by connecting Bolna voice agents to 6,000+ applications. With Bolna's Zapier integration, your voice agents can trigger workflows during calls updating CRMs, sending emails, creating tasks, posting to Slack, and more without writing custom code.

Zapier is ideal for teams that want to quickly connect Bolna to their existing tools and automate post call workflows without developer involvement.

## Features & Use Cases

**6,000+ App Integrations**  
Connect Bolna to virtually any business application through Zapier's massive app ecosystem.

**No-Code Automation**  
Build complex workflows without writing code perfect for non-technical teams.

**Multi-Step Workflows**  
Chain multiple actions together: update CRM → send email → create task → post to Slack.

**Pre-Built Templates**  
Use Zapier templates for common Bolna workflows to get started quickly.

**Use Case: CRM Auto-Update**  
Automatically create or update CRM records (Salesforce, HubSpot, Pipedrive) after each call with conversation summary and outcomes.

**Use Case: Team Notifications**  
Post call summaries to Slack channels or send Teams messages when high-priority calls complete.

**Use Case: Lead Routing**  
Trigger lead assignment workflows in your sales tools based on agent qualification during calls.

## Other providers in this layer

- [Scheduling **Cal.com**  
Let your Bolna voice agents book, reschedule, and cancel Cal.com appointments during live calls. Fully automated scheduling with no human intervention needed.](/content/integrations/calcom/index.html)
- [Automation **Make (formerly Integromat)**  
Build visual automation workflows on Make that trigger from Bolna voice agent events. Connect to hundreds of apps using a no-code drag and drop builder.](/content/integrations/make/index.html)
- [Messaging **AiSensy**  
Send WhatsApp messages and follow-ups through AiSensy, triggered by Bolna voice agent conversations. Automate post-call notifications and customer engagement.](/content/integrations/aisensy/index.html)

## See where Zapier fits in your production workflow

Use the demo to walk through provider selection, stack tradeoffs, and the exact workflow you want Bolna to automate.