# Plivo

Use Plivo telephony with Bolna voice agents for affordable inbound and outbound calling in India. Solid infrastructure with competitive per-minute rates.

[Book a Demo](/content/meet/index.html) [Bolna Docs](/content/docs/plivo/index.html)

## How Plivo fits in the stack

### Best for
Making and receiving real phone calls at production scale.

### Use this layer when
You need numbers, trunking, call routing, or carrier control.

### Connects to
STT, LLM, TTS, and workflow actions inside the live call.

## Telephony is the calling layer

This provider connects Bolna to the phone network. It controls how calls start, where they route, which numbers you use, and how the audio enters your agent pipeline.

Telephony
    Phone Network
    →
    STT
    Listener
    →
    LLM
    Reasoning
    →
    TTS
    Voice
    →
    Tools
    Actions

This page focuses on where Plivo fits in a production voice stack. For full setup steps, credentials, and API details, use the documentation link above.

# Overview

Plivo is a cloud communications platform offering cost-effective voice and SMS services with strong coverage in India and globally. With Bolna's Plivo integration, you can quickly spin up phone numbers and start making inbound and outbound calls with competitive per minute rates.

Plivo is ideal for Indian businesses and startups looking for reliable telephony infrastructure without the complexity of traditional telecom providers, especially for high volume calling where cost optimisation matters.

## Features & Use Cases

**Cost Effective India Coverage**  
Competitive per-minute rates for Indian phone numbers with reliable call quality, ideal for high volume operations.

**Quick Number Provisioning**  
Instantly provision local numbers across India without lengthy carrier negotiations or paperwork.

**Global Reach**  
Support international calling with phone numbers in 190+ countries beyond India.

**Real Time Monitoring**  
Track call metrics, CDRs (Call Detail Records), and quality metrics through Plivo Console.

**High Reliability**  
Enterprise-grade infrastructure with 99.95% uptime SLA for critical business communications.

**Use Case: India Call Centers**  
Deploy AI voice agents for customer support, lead qualification, or appointment scheduling with cost-effective Indian phone numbers.

**Use Case: OTP & Verification Calls**  
Make automated verification calls to Indian mobile numbers for 2FA and account security.

**Use Case: Reminder & Notification Calls**  
Send appointment reminders, payment alerts, or delivery notifications via voice calls at scale.